top of page
FAQ
-
How does the delivery price work?Depending on the size and weight of the item. The piece of furniture or item was sent to you as a spare part by mail via Canada Post.We ship to Canada, the USA & the rest of the world. If this applies to the rest of the world, the shipping price can quickly go up. So it is important to leave us your full address when ordering.
-
Do you do returns?NO, No items, toys, accessories or furniture are returnable.Everything is handmade by a cabinet maker from Quebec. A lot of work is put into these unique pieces, so no returns.
-
Can I be refunded if I change my mind?We give you a 3-day limit to change your mind and we can issue you a refund via Paypal.
-
How long will it take to receive my item?The creation of a piece of furniture can take between 6 to 8 weeks plus delivery. So we can say around 3 months of waiting.If it's a toy, we can expect a shorter lead time.You can always write to us at mobilesecretfetish@gmail.com
-
Is my information and my privacy protected?Yes, we do not share your personal information, such as your name, email & address. Everything is confidential.
-
How to place an order?1- Copy/paste the title of the article and choose the desired color Black Opaque , Red Pleasure, Burnt Orange, BlueGalaxy , Blood Red or Dark Night. 2- Go to the contact page Fill out the form to request one of our articles & include your mailing address. 3-When you have received the price with delivery included and you have accepted the price. An invoice by Paypal will be sent to you by e-mail.
bottom of page